FAQ | SaddleUP

What makes SaddleUP different?

SaddleUP stands out for original patterns, crafted with a family legacy of expertise, ensuring a unique blend of style, craftsmanship, and performance.
Can I customize my order with specific patterns?

Currently, we offer a curated selection of original patterns. Stay tuned for future customization options!
How durable are SaddleUP products?

Exceptionally durable. We use industrial-grade materials and rigorous craftsmanship standards to ensure reliability in all our products.
Are your products handmade?

Yes, they are. SaddleUP products are handcrafted, reflecting our commitment to artisanal quality. The sport boots and anatomical bell boots are the ony products we are having done by carefully selected manufacturer to ensure the same quality as if it was by our hands.
How do I care for my SaddleUP products?

Check individual product care instructions, but generally, a gentle clean with mild soap and water is suitable. Avoid harsh chemicals.
Do you ship internationally?

We currently offer international shipping only in EU countries. Shipping costs and times may vary based on your location.
How can I stay updated on new releases and promotions?

Subscribe to our newsletter and follow us on social media for the latest updates, releases, and exclusive promotions.